Privacy Notice

Privacy Notice 2019-10-20T09:01:16+00:00

Wright Glass (Cardiff) Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our Customers and Suppliers and will only collect and use personal data in ways that are described in this notice, and in a way that is consistent with our obligations and your rights under the law.

  1. Who are we?
  • Wright Glass (Cardiff) Ltd
  • Trading address: Unit 4 St Catherine’s Park, Pengam Road, Cardiff CF24 2TY
  • Company Registration Number: 3948362
  • VAT Number: GB 753 1268 38
  1. What does this Notice Cover?

The purpose of this Privacy Notice is to provide individuals with further information on how we use your personal data, how it is collected, held and processed. It also explains your rights under the law relating to your personal data.

  1. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Personal data is, in simpler terms, any information about you that enables you to be identified, the personal data that we use is set out in Part 5 of this Notice.

  1. What Personal Data do You Collect?

We may collect some or all the following personal data (this may vary according to your relationship with us, however it will be directly from you the customer or supplier account application forms: –

– Name/Business Name                 – Address/Business Address

– Email Address                                 – Telephone/Fax Number

– Job Title                                             – Company Registration Number

  1. Payment information

How Do You Use My Personal Data?  Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interest to use it. Your personal data may be used for one of the following purposes: –

– Providing and managing your account (if applicable)

– Supplying our service to you. Personal details are required for us to enter into a contract with you

– Personalising and tailoring services to you

– Communicating with you, including responding to emails, calls and faxes

  1. How Long Will You Keep My Personal Data?

We take the security of your data very seriously. We have implemented various strategies, controls and measures to keep your data secure and keep these under close review. We will not keep your personal data for any longer than is necessary for the reason(s) for which it was first collected.

  1. Do You Share My Personal Data?

All personal data is treated confidentially and will not be shared with any third parties for any purpose subject to one important exception in some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, or a court order to the instruction of a government authority. If this is required by a third party, we will take steps to ensure your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described in part 8.

  1. What are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This privacy notice explains all you need to know, if however, you wish to speak to someone please contact us using the details in Part 10.
  2. The right to access the personal data we hold about you. (see Part 9).
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete (Please contact us using the details in Part 10).
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have (Please contact using the details in Part 10).
  5. The right to prevent the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or process.
  7. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details in Part 10.

Further information about your rights can also be obtained from the Information Commissioners Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data you have the right to raise a complaint with the Information Commissioners Office.

  1. How can I access My Personal Data?

If you want to know what personal data we have about you, you can ask us for those details and for a copy of it (where any such personal data is held). All requests should be made in writing and sent to the email or postal addresses shown in Part 1 and 10. There is not normally a charge for this request, however, if you request is excessive (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding, we will respond to your request within 2 weeks and, not more than one month of receiving it. Normally we aim to provide a complete response including a copy of your personal data within that time. In some cases, however, particularly if you request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

  1. How Do I Contact You?

Contact us about anything to do with your personal data using the following details: Telephone number: 029 20 48 6797 or Email: contact@wrightglass.co.uk

  1. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change business in a way that affects personal data protection. Any changes will be made available